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Bold Group Announces Integration of Event Monitoring and Business Automation Solutions to Improve Security Monitoring Efficiency

July 19, 2021 14:56 ET | Source: Bold Group

Colorado Springs, Colo., July 19, 2021 (GLOBE NEWSWIRE) —

Bold Group, an industry-leading purveyor of event monitoring, business automation, and cybersecurity solutions for the electronic security industry, has integrated two of its best-selling security products – Stages® event monitoring and AlarmBiller® business automation – into a unified environment, giving operations and accounting teams the ability to communicate in a single, easy to navigate platform.

“With the Stages-AlarmBiller integration, monitoring centers can handle customer service from one screen – no more putting customers on hold while you search for information across several platforms,” said Justin DeBaggis, Director of Financial Management at Bold Group.

Stages is a flexible and expandable alarm monitoring software that allows dispatchers to create their own customized dashboards to quickly view statistics most important to their daily tasks. Its Dynamic Alarm Handling feature includes scripts and prompts for dispatchers, which can change depending on the alarm handling situation. It also provides action plans that create automatic processes, creating efficiency for central stations in handling alarms.

AlarmBiller is an all-in-one business management application to handle recurring billing, accounting, lead management, and more. This cloud-based software solution provides small to mid-sized security dealers with the tools they need to streamline operations, increase efficiency, and boost RMR.

The integration of these programs will provide dealers and integrators with improved efficiencies and data accuracy. By linking both platforms, users can enter customer data in AlarmBiller without having to re-enter the same data in Stages. Synchronizing data between Stages and AlarmBiller results in improved visibility and accuracy on each end. Account information is now easily accessible from a single source, eliminating the need to toggle between different platforms when searching for customer data.

For more information on the integrated Stages and AlarmBiller platforms, email [email protected] or call 1-800-255-2653.

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EverCommerce Announces Julie Lichty to Lead Product Management
for its Security and Alarm Division

Former Panasonic Avionics executive to lead aggressive product vision and innovation
for Bold Group and Security Information Systems.

DENVER , July 14, 2021 (GLOBE NEWSWIRE) —

EverCommerce, the leading service commerce platform of marketing, business management and customer experience software solutions, today announced the hire of Julie Lichty as senior vice president of product management for the company’s security and alarm monitoring division, which includes Bold Group and Security Information Systems (SIS), as part of the company’s larger strategy of hiring key talent to solidify a leadership position in the security and alarm monitoring industry.

“The security and alarm monitoring market is evolving, and there are tremendous opportunities for both Bold Group and SIS to continue to innovate and expand their offerings in order to attract and develop both new and existing customers,” said Alison Forsythe, president of EverCommerce’s security and alarm monitoring division. “Julie’s experience in driving the growth of multibillion dollar portfolios through product management, streamlined operations, innovative solutions and excellent customer service will help us to continue to grow our security division and enhance the solutions we offer to our customers.”

Having driven strategy that resulted in billion-dollar impact through disruptive products, digital transformation, product advancement and a laser focus on customers, Lichty will drive the vision of – as well as manage and expand – Bold Group and SIS’ new and existing software solutions across a variety of solutions. She will also be responsible for scaling the organizations’ product teams to help meet the EverCommerce security division’s aggressive goals.

Lichty brings more than two decades of experience launching digital services, software and hardware products seen by more than 2.5 billion passengers each year and most recently driving more than $500M in revenue for Panasonic Avionics Corporation and $50M for Thales Inflight Entertainment and Connectivity. Lichty helped redefine business models, and developed and launched solutions for global customers in the U.S., Canada, Europe, Asia Pacific, Latin America, and China. Lichty also served as a Board Director for AeroMobile Communications Ltd., where she was empowered to set the company’s vision, mission, corporate policy, objectives, and overall direction. She earned a B.A. in Business Administration & Organizational Management from Vanguard University, graduating magna cum laude, and holds certificates in Executive Education for Directors and Women’s Leadership Institute from the University of California, Los Angeles, The John E. Anderson Graduate School of Management.

About EverCommerce

EverCommerce is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 500,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. Specializing in Home & Field Services, Health Services, and Fitness & Wellness industries, EverCommerce solutions include end-to-end business management software, integrated payment acceptance, marketing technology, and customer engagement applications. Learn more at EverCommerce.com.

About Bold Group

For over three decades, Bold Group has served the electronic security industry with the most comprehensive array of alarm monitoring and integrated financial management solutions tailored to achieve optimal business performance. Bold Group’s product portfolio features the renowned alarm monitoring systems Manitou, stages™, and SIMS. These leading alarm monitoring systems are complemented by the industry’s top accounting and business management systems: the SedonaOffice suite and the bestselling AlarmBiller system. For more information on Bold Group, visit www.boldgroup.com or call 1-800-255-BOLD.

About Security Information Systems

Security Information Systems, Inc. is a global leader in high-performance alarm monitoring and interface solutions for the security industry with over 5,000 installations worldwide in over 120 countries. SIS’s products interface with over 100 third-party systems while continuously monitoring and automating responses to millions of alarms. More than 30 years ago, SIS developed the first generation of PC-based automation software systems for the security industry, known as the Alarm Center, a “more” intuitive yet simple to use system. For more information, visit www.securitysoftware.com.

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EverCommerce Announces Alison Forsythe to Lead Security and Alarm Division

DENVER (December 3, 2020) – EverCommerce, the leading service commerce platform of marketing, business management and customer experience software solutions, today announced the appointment of Alison Forsythe as president of the company’s security and alarm monitoring division, overseeing both Bold Group and Security Information Systems (SIS).

“As Bold Group and SIS continue to see year-over-year growth despite the global challenges of 2020, Alison will bring a fresh perspective and enable the companies to accelerate this growth and create opportunities in both new and existing markets in the security and alarm monitoring industry,” said Ty Kasperbauer, senior vice president, subsidiary operations at EverCommerce. “Alison’s experience in leading multichannel product development, as well as driving profitability and new customer acquisition will help us to continue to grow the companies and enhance the solutions we develop for our customers.”

Forsythe brings more than 30 years of experience in the information technology sector with successful executive leadership in the domestic and international security and enterprise software market. Most recently at Honeywell International, she served as vice president and general manager of enterprise software solutions. During her tenure, she was responsible for leading the initial business integration, development and revenue acceleration of an acquired cloud-based workflow application and IoT solution focused on process optimization and digital transformation of the mobile workforce.

Forsythe will drive an aggressive product strategy for both companies’ alarm monitoring and financial management solutions. She will also continue to work with both companies to optimize their operational playbook, drive process performance and focus on delivering superior customer service.  Forsythe will continue to focus on EverCommerce’s vision to accelerate growth through building world class security, alarm monitoring and accounting products for the alarm monitoring industry that excites customers.

About EverCommerce

EverCommerce is a leading service commerce platform, providing the top marketing, business management, and customer retention solutions to more than 400,000 service businesses across the globe. Specializing in Home & Field Services, Health Services, and Fitness & Wellness industries, EverCommerce develops, acquires, and transforms mission-critical software that helps service-based businesses accelerate growth, streamline operations, and increase retention. Its digital and mobile software & payment solutions create predictable, informed, and convenient experiences between customers and their service providers.  Learn more at EverCommerce.com.

About Bold Group

For over three decades, Bold Group has served the electronic security industry with the most comprehensive array of alarm monitoring and integrated financial management solutions tailored to achieve optimal business performance. Bold Group’s product portfolio features the renowned alarm monitoring systems Manitou, stages™, and SIMS. These leading alarm monitoring systems are complemented by the industry’s top accounting and business management systems: the SedonaOffice suite and the bestselling AlarmBiller system. For more information on Bold Group, visit www.boldgroup.com or call 1-800-255-BOLD.

About Security Information Systems

Security Information Systems, Inc. is a global leader in high-performance alarm monitoring and interface solutions for the security industry with over 5,000 installations worldwide in over 120 countries. SIS’s products interface with over 100 third-party systems while continuously monitoring and automating responses to millions of alarms. More than 30 years ago, SIS developed the first generation of PC-based automation software systems for the security industry, known as the Alarm Center, a “more” intuitive yet simple to use system.  For more information, visit www.securitysoftware.com.

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Bold Group Bolsters Customer Focus with Addition of Aaron Sandager, Senior Vice President of Sales

COLORADO SPRINGS, Colo. , Aug. 26, 2020 (GLOBE NEWSWIRE) — Bold Group, an industry-leading purveyor of alarm monitoring, integrated financial solutions, and cybersecurity solutions for the electronic security industry, has added to its continued focus on customer-centricity with the appointment of Aaron Sandager to the position of Senior Vice President of Sales.

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Matthew Narowski Promoted to President of Bold Group

Colorado Springs, Colo. – 07/08/19. Bold Group, a global provider of business solutions for the security industry, announced the promotion of Vice President of Technology, Matthew Narowski, to President effective July 8, 2019. He is succeeding Rod Coles who announced his decision to retire.

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EverCommerce Acquires SGS

Colorado Springs, CO – 01/21/19. EverCommerce has announced the acquisition of the California-based central station software company Secure Global Solutions (SGS), producer of the software platform, stages™. This is the fourth company in less than a year to enter the Bold Group Security Division of companies, which consists of Bold, Perennial, SIMS, and now SGS.

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Bold Group Acquires SIMS, Inc.

Colorado Springs, CO – 12/3/18. Bold Group announced today it has acquired the Texas-based central station software company Security Information & Management Systems, Inc (SIMS, Inc.). With the acquisition, SIMS will integrate with the Bold Group organization and its product lines.

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Bold Group Names Robert Gelinas VP of Sales and Marketing

Colorado Springs, CO – 11/19/18. Bold Group, the leading provider of alarm monitoring and business management software for the security industry, is pleased to announce that Robert Gelinas has joined the executive team as Vice President of Sales and Marketing.

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Bold Group Observes Cybersecurity Month

Colorado Springs, CO – Bold Group, the leading provider of alarm monitoring and business management software for the security industry, is pleased to be presenting several educational opportunities during the month of October in observation of Cybersecurity Month.

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Bold Technologies and Perennial Software Merge

Colorado Springs, CO – 07/10/18. Bold Technologies, a leading provider of alarm monitoring software, is pleased to announce it has completed a long-planned merger with Perennial Software, the leader in business management software in the security industry.

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NEWSLETTERS

Q3 2019 Bold Broadcast Newsletter

This quarterly newsletter is an important resource for Manitou, SedonaOffice, and AlarmBiller users to learn more about what is happening here at Bold Group.

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Q2 2019 Bold Broadcast Newsletter

This quarterly newsletter is an important resource for Manitou, SedonaOffice, and AlarmBiller users to learn more about what is happening here at Bold Group.

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Q1 2019 Bold Broadcast Newsletter

This quarterly newsletter is an important resource for Manitou, SedonaOffice, and AlarmBiller users to learn more about what is happening here at Bold Group.

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Q4 2018 Bold Broadcast Newsletter

The final Bold Broadcast of 2018 is here! This quarterly newsletter is an important resource for Manitou, SedonaOffice, and AlarmBiller users to learn more about what is happening here at Bold Group.

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