About Us

Over 40 years of experience

For over 40 years, Bold Group has served the security and alarm industry with the most comprehensive array of alarm monitoring and integrated financial and business management solutions tailored to achieve optimal business performance for central monitoring stations, dealers and integrators. Bold Group was established in March, 2019 with the operational merger of Perennial Software, Bold Technologies, SIMS and Secure Global Solutions (SGS).

Bold Group is the industry’s trusted provider of mission-critical alarm monitoring and financial management technology offering flexible, automated solutions that streamline customer workflows with improved efficiencies and consistent processes that enable critical response services that safeguard life and property.

The Bold Group product portfolio features the renowned alarm monitoring systems Manitou, stages™, and SIMS. These leading alarm monitoring systems are complemented by the industry’s top accounting and business management systems including SedonaOffice and AlarmBiller. This comprehensive portfolio of solutions is supported by a network of strategic partnerships, technical support, and robust ongoing training programs.

Bold Group and its subsidiaries are owned by EverCommerce – a leading service commerce platform, providing the top marketing, business management, and customer retention solutions to more than 400,000 service businesses across the globe. EverCommerce develops, acquires, and transforms mission-critical software that helps service-based businesses accelerate growth, streamline operations, and increase retention.

A team of experts behind the wheel

Marcus Bring


Josh Williams

Director of Professional Services

Brent Steinberg

Director of Sales – Alarm Monitoring & Automation

Fiona Beckstrom

Director of Customer Support – Business Management

Derek Ochs

SVP, Software Development

Shaun Blair

Director of Cloud Engineering

Justin DeBaggis

Senior Director of Sales – Business Management

Bill Brousseau

VP, Technology

Jenn Kirst

Director of Learning Management & Enablement

Joe Kaler

Director of Customer Support - Alarm Monitoring & Automation