Technical Support


Bold Group provides technical support services for Manitou customers Monday through Thursday from 6:00 A.M. to 10:00 P.M., and Friday from 6:00 A.M. to 5:30 P.M., Mountain Time.
For support-related questions and assistance during normal business hours, please contact our Technical Support department at (719) 593-2829 or toll free at (800) 255-BOLD and press 4 at the prompt.
Bold Group also provides Manitou after-hours/emergency support anytime outside normal business hours and all day on weekends and holidays.
We now provide 24/7 telephone answer support. Emergencies will now reach a live person 24 hours a day.
The Bold Customer Portal allows customers to quickly and efficiently submit support tickets to the Bold Support department and track those tickets through the support system.
Through the Customer Portal, customers can also find user guides and helpful reference material.

Access the Bold Customer Portal


SedonaOffice Technical Support can be reached 440-247-5602 x 4.

Access the SedonaOffice Customer Portal


AlarmBiller Technical Support can be reached at (855) 524-5537.

Access the AlarmBiller Customer Portal


SIMS Technical Support can be reached at (972)769-0900 or (800)395-7467.

Access the SIMS Customer Portal