What is ULC Certification and Why Does it Matter?
August 9, 2024
If you are in the alarm monitoring industry in Canada, you’ve probably heard the term “ULC certification.” But what is it, exactly…and is it really
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ULC Redundant Site Requirement Explained: Answers to Your Frequently Asked Questions (FAQs)
August 6, 2024
If your Signal Receiving Centre (central station or monitoring center) operates in Canada and is ULC listed, you have probably heard about the new redundancy
What to Know About AVS-01
April 17, 2024
The new AVS-01 Alarm Validation Scoring Standard is here, and monitoring center leaders are already implementing it to streamline their alarm response and give public
Future-Proofing Investments: Maintenance and Upgrades for Central Monitoring Equipment
April 3, 2024
Customers depend on you when an alarm goes off–and it’s up to you to provide a fast, efficient, and professional response every single time. When
6 Ways Security Teams Can Optimize Operational Continuity
March 28, 2024
Your company depends on you to keep it safe and secure. But as every security team knows, alarm monitoring is an extremely complex responsibility, even
SedonaOffice Integration Spotlight: fireNspec
March 21, 2024
We’re excited to spotlight our integration partner, fireNspec, a leading inspection, installation, and service of fire and security systems and equipment app that’s integrated with
Security Dealers: Here’s How to Master Your Cash Flow
March 5, 2024
As a security dealer, you strive to provide top-notch security services and give customers exactly what they need. But what about your own business, and
Breaking Down Silos: The Need for Cross-Functional Collaboration in Security Operations Centers
February 14, 2024
Your Security Operations Center (SOC) is a vital safeguard against threats and vulnerabilities in your organization. But is it as powerful as it could be?
Simplify Your Security Business Operations: Practical Tips for Security Dealers
February 7, 2024
As a security dealer, you’re constantly fielding challenges that can get in the way of your long-term vision. After all, who has time for strategy
The False Alarm Conundrum: Effective Strategies for Dealing with and Reducing False Alarms
January 31, 2024
Is your team fielding far too many false alarms? If so, you know exactly what a drain these can be on your central station or