When you run a central monitoring station, you know that lives are on the line: every second is pivotal when it comes to getting help
We’re excited to spotlight our integration partner, Calipsa by Motorola Solutions, a leading a cloud-based advanced video analytics platform integrated with Bold Group’s alarm monitoring
If you are in the alarm monitoring industry in Canada, you’ve probably heard the term “ULC certification.” But what is it, exactly…and is it really
If your Signal Receiving Centre (central station or monitoring center) operates in Canada and is ULC listed, you have probably heard about the new redundancy
The new AVS-01 Alarm Validation Scoring Standard is here, and monitoring center leaders are already implementing it to streamline their alarm response and give public
Customers depend on you when an alarm goes off–and it’s up to you to provide a fast, efficient, and professional response every single time. When
Is your team fielding far too many false alarms? If so, you know exactly what a drain these can be on your central station or
The year ahead will bring many opportunities and challenges to our industry, and those who are responsive and adaptable can make the most of what’s
Years ago, the security industry saw the introduction of UL827, a pivotal new standard that distinguishes between the central station automation provider and the central
Alarms and video are two of the key tools used by security teams. However, they tend to be used independently. Increasingly, new technologies are working