Alarm Monitoring Software Packed with Features and Still Easy to Use


The SIMS alarm monitoring software package is a great option for central stations that want a system that is easy to install and navigate, but still offers plenty of features.

The SIMS platform was created by a team of former alarm installers, firefighters, police dispatchers, and other public safety personnel. Designed around real-world experience, SIMS includes features such as One-Click Temporary Schedules, Search Filtering for Accounts, and other shortcuts designed to simplify alarm-handling.

Simplified Data Entry

Zip code validation is built right into the software. Type in your zip code and the city and state are automatically filled in. Easily create call lists in the order to call.

Built-in Ticket System

The in-depth ticket/work order system allows you to create service orders and send them automatically, or they can be scheduled to go out daily.

Streamlined Reporting

Core reports are built into SIMS and can be run from anywhere in the application. Once generated, the report can be saved and emailed right from the screen you are on.

Central Station Software Built Around Alarm Handling

It is easy to see why SIMS is currently monitoring over 10 million subscribers from more than 2,400 locations world-wide. The SIMS III Windows-based application includes a host of options which will exceed your expectations.

Sort and Filter

Sort and filter search results on the fly. This includes changing the sort order after the results have been displayed and even filtering the results using the AND/OR operators to include or exclude depending on your criteria.

Live Address Validation

Type characters into the city field, and SIMS III can automatically return a list of city names similar to what you’ve typed. The application runs a phonetic search so even if a typo was made, the proper entry should appear.

Search and Replace

The search and replace capabilities in SIMS III make updates quick and accurate. Simply right-click on the entries in the search results and complete a search and replace of the data in the list right in front of you.

Alarm Handling on One Screen

Everything an operator needs to quickly and effectively handle an alarm is available on one screen. This includes a call list in order, one-click temporary schedules, and one-click out of service assistant. Operators are not able to close the alarm until all required actions are completed.

Direct Access to Google Maps

Need to give directions to a guard or service technician? When in the operator or data entry screens, simply click on the map page and all the features that Google Maps ™ offer such as directions, satellite and even street level photos are available.

Disaster Recovery Center

Nightly backups are included at no cost for our customers on software maintenance. Backups are sent to the SIMS Disaster Recovery Center. Even if you never utilize the Disaster Recovery Center, your data is still encrypted and stored for safekeeping.

Supporting You Every Step of the Way

Our experienced team understands the importance of the security industry and will support you through the sales, installation, and support process and every step in between.

Technical Support includes program updates and general assistance with the SIMS software. Technical support is available during standard office hours with after-hours support available for emergencies.

Registered users can use the SIMS Community/Forums to interact with other SIMS customers. These forums are to ask other users for ideas or make suggestions regarding program enhancements.

On-Site training is available in your office, or at the SIMS facility. We work with you to create a personalized training schedule. SIMS III is easy to navigate; however, we still make sure you are well trained

We offer a SIMS Wikipedia and we are always adding new articles to the SIMS Wiki. Content includes the latest changes in the SIMS Products as well as other useful information related to Network and Alarm industry products.

Years of Experience

Monitored Locations

Million Protected Customers

"The team provides great service with quick response to every one of our tickets."

See it in action