Training Spotlight – The New BoldU Learning Portal
January 31, 2018
In the coming weeks, we will be saying farewell to our current training site, BoldGenius, to make room for an exciting new platform designed to
Blog Articles
Central Station Software Articles
Product Spotlight – Utilizing Monitoring Groups
January 17, 2018
By Josh Tafoya, Technical Trainer, and Caryn Morgan, Manitou Elite Certification Mentor An interesting topic came up on BoldTalk a while back, discussing the different ways
Windows Automatic Updates with Manitou
January 3, 2018
by Josh Tafoya, Technical Trainer I get the reason why Microsoft forces Windows automatic updates to be enabled. I get it. Unpatched workstations and servers
Situational Awareness in Your Monitoring Center
November 29, 2017
by Josh Tafoya, Technical Trainer If you have a technical background, you get used to knowing certain things. Simple things like the operating system on
Training Spotlight: The Value of Retraining
November 8, 2017
By Josh Tafoya, Technical Trainer I’ve been here at Bold for just shy of 15 years. During that time, I’ve worked with hundreds of our
Corporate Health – Setting Goals for Employees
November 1, 2017
(This is the tenth and final in a monthly series about Corporate Health, where we examine different methods and ideas for improving efficiency, your company
Corporate Health – Employee Performance Reviews
October 4, 2017
(This is the ninth in a monthly series about Corporate Health, where we examine different methods and ideas for improving efficiency, your company culture, and
7 FAQ’s About the Changes to UL
September 20, 2017
The changes to UL 1981 and UL 827 affect the monitoring industry in different ways. While a small or proprietary monitoring center may not be
Corporate Health – The Pros and Cons of Employee Relationships
September 6, 2017
(This is the eighth in a monthly series about Corporate Health, where we examine different methods and ideas for improving efficiency, your company culture, and
How Monitoring Centers Can Reduce False Alarms
August 30, 2017
by Josh Tafoya, Technical Trainer We are all in the alarm business. Here at Bold Group, we provide software and services to the monitoring center.