Privacy Statement

This information was last revised on May 22nd, 2018

What information do we collect about you and how

On our website, we may ask for: first name, last name, company name, email address, country, state, phone number.

Automated Processing of data

We automatically collect certain information to track visitor activity on our websites. We use this information to improve the content of our sites as well as to provide visitors with a more relevant overall experience with our organization and our site. This information may include information that identifies you as an individual or relates to an identifiable individual, including: name, title, company name, job function, expertise, postal address, telephone number, or email address. We may also collect other information that does not reveal your specific identity or does not directly relate to an identifiable individual such as browser and device information, information collected through cookies, pixel tags, and other technologies, and demographic information. We never share this information or information you provide us with third parties except to the extent necessary to provide our services and products.

If you fill out a web form on our site, your information will be stored in our CRM system and some amount of your past browsing on our site may be available to us to determine your interests. We may use this information to more effectively engage with you and improve our site. However, if you use private browsing as described below, you may provide us your information without making your past browsing activity available to us. If you do not wish for us to have your personal information, please do not fill out any of the web forms on this site.

If you provide your email address and consent for email marketing, some information is collected about when/if the email was opened and what links were clicked. This information is used to assess the engagement and success of an email campaign.

Clicking on a link in any of these emails may cause you to be personally identified on our site and may cause some part of your past browsing history on our site to be available to our personnel so we may more effectively engage with you and improve our site. If you do not wish for this tracking to occur, you can unsubscribe from our mailings or use private browsing mode to avoid tracking

Cookies

Cookies are text files put on your computer to collect standard internet log information and visitor behavior information. This information is then used to track visitor use of the website and to create statistical reports on website activity. For more information visit www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. Please note in a few cases some of our website features may not function because of this

How we use the information collected

Information collected on the website is used for a variety of purposes including the marketing, development and promotion of our services and products, responding to questions for support and requests, sending security alerts if necessary, providing information about us and our services and products. We may also use this information to monitor and analyze trends, usage, and activities in connection with the use of our sites, our services and products, and for marketing or advertising purposes.

Information collected from customers is used for providing our services and products, promoting awareness of new offerings and other account management purposes such as processing orders and invoicing, supporting our customers and sending account related messages and bulletins

Do we share personal information outside of Bold Technologies?

We do not share personal information with 3rd parties unless required to provide our services and products.

How to access and update personal information

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at our mailing address.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate

International Transfer of Information Collected

Our customer account information and information collected via our website is stored and processed in the US. Our accounting information, including accounts receivable and payable information, is stored and processed in Norway.

Children’s Personal Information

Our website is not intended for minors under the age of 13 and we do not knowingly or specifically collect information about minors under the age of 13. If you believe that we have mistakenly or unintentionally collected such information, please notify us at security@boldgroup.com so that we may delete the information from our servers

How Long We Retain Your Personal Information

We will hold your data for a period of 6 years with a review every 3 years. You will have the opportunity to opt out or update or delete data at any point should you need to do so and details are set out in this policy as to how to do that.

Changes to our Privacy Policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated in May 2018 in line with the new GDPR guidelines

Complaints

If you feel that your personal data has been processed in a way that does not meet the GDPR, you have a specific right to lodge a complaint with the relevant supervisory authority. The supervisory authority will then tell you of the progress and outcome of your complaint.