In today’s rapidly evolving security technology market, customer involvement is becoming increasingly important for successful product development.
At Bold Technologies, customer involvement means actively engaging with customers so their needs are understood; and encouraging customers to participate in the innovation process so new ideas have an opportunity to emerge. The Bold Users Steering Committee was formed to represent the needs of all Bold users and to assist in guiding with product development, knowledge, and training.
The Bold Users Steering Committee is an independent, customer-led organization, that represents the different markets within our industry. The composition of the Bold Users Steering Committee supports representation of customers that utilize the various products and services available from Bold and of various company sizes. The Bold Users Steering Committee consists of 13 members currently employed by a Bold customer, and are selected as individuals as well as the companies they represent.
Bold Users Steering Committee responsibilities include:
- To be involved with BoldTalk
- To conduct regular contact with the companies in which they are paired with mentoring.
- To serve as a liaison with department(s) in which they are assigned.
- To assist in creating and delivering training as needed for other users.
- To assist with deciphering and prioritizing feature requests
- To help guide the development of Manitou, including:
- Suggest new functionality
- Evaluate and guide UI
- Discuss technology trends
- Evaluate competitive offerings
- To exhibit willingness to beta test software as needed
If a vacancy on the Bold Users Steering Committee occurs, interested individuals may formally submit their nomination to the Secretary of the Bold Users Steering Committee along with any supporting documentation (eg. resume, biography of their company). Applications submitted will then be voted upon by the current Bold Users Steering Committee members.
Updates regarding the Bold Users Steering Committee are communicated through BoldTalk.
BoldTalk is a way for Bold customers to communicate with each other and with Bold staff. You can discuss products, offer opinions, ask other Bold customers questions, or just GET INFORMED! Bold staff and steering committee members will be monitoring the submissions. With over 450 Manitou customers this will be a great place to share information. BoldTalk is available for all currently live Manitou customers.
After registering for BoldTalk, you will receive an email to confirm your subscription. You will also receive an email with a link to the BoldTalk Rules and Etiquette guidelines. Every member is able to deactivate and/or reactivate his or her membership to the list via email, password and the URL sent on the day of BoldTalk subscription.info Learn More
Coffee with Manitou
Coffee with Manitou is a one-hour monthly webinar session, bringing Manitou users together for training and to share valuable information.
The Coffee with Manitou webinars have been a hit with Manitou users since 2007 when we started hosting these sessions. Manitou users benefit from these ongoing training sessions with topics that range from system maintenance suggestions to data entry tips to overlooked supervisor functions available in the system.
Coffee with Manitou takes place on a Wednesday, mid-month, at 11am MT. Customers don’t have to worry if they cannot attend the live webinar as Coffee sessions. Recorded Coffee with Manitou sessions can be accessed through BoldGenius and are also uploaded to the Coffee with Manitou playlist on the Bold Technologies YouTube channel.
The Bold Users Conference is the annual training and networking event for Bold Technologies' software users. Each year, we strive to provide a well-balanced variety of educational and training sessions for all of our customers, with different learning tracks for owners, managers, IT professionals, and supervisors.
As a Bold Users Conference attendee, you will have the opportunity to learn in depth about ManitouNEO and other new Bold products, hear from industry leaders, talk with Bold trainers and developers, meet with companies who can help enhance your business, and network with your peers.
Since 2013, the annual Bold Users Conference has boasted attendance of 150+ Bold users, and we truly believe this event continues to grow because it provides an invaluable opportunity for Bold users to connect with and learn from each other.
The 2017 Bold Users Conference is August 8-10 at the Brown Palace Hotel in downtown Denver, Colorado. We hope to see you in August!info Learn More
The offices will be closed on the following dates, but emergency support will be available:
Thanksgiving | November 23rd
Day after Thanksgiving | November 24th
Christmas Day| December 25th
Day after Christmas (Boxing Day) | December 26th