Motivate Your Staff, Get More from Your Monitoring Operations, and Maximize Your Success

What does it mean to be Elite? Merriam-Webster defines Elite as “the best of a class.” The focus of the Manitou Elite Certification program is to make your business exceptional, so your monitoring center dominates the competition.

The Manitou Elite Certification is a program built around the principles of establishing processes and metrics, keeping employees positive and empowered, and being dedicated to meeting the customers’ needs. Monitoring centers that complete the program learn how to do more with their resources and enable their teams to be ready and available to meet any customer need.

IMPROVE OPERATOR RETENTION

On average, monitoring centers report a 25-33% turnover rate each year; some have an attrition rate of over 50% per year! Training new operators costs your company $8,000 - $25,000 per person, which doesn't even include the cost of lost productivity.
The Manitou Elite Certification will benefit your company with significant cost savings by lowering operator attrition when you apply the principles of this program.

INCREASE OPERATOR ENGAGEMENT

Recent studies show nearly 75% of employees are disengaged. Employees who are disengaged make more mistakes. In this critical industry, it is important to reduce mistakes as they can cost lives and severely damage the company's reputation.
The Manitou Elite Certification will help your team clearly define processes and procedures, so your operators will gain confidence in the work they perform each day. This focus benefits your company by increasing operator engagement and decreasing errors.

ESTABLISH MEASURABLE METRICS

Studies show that people accomplish up to 10 times more when they have clear, defined goals. When you establish a baseline and identify clear metrics, you will see an increase in productivity. In addition, you can accurately measure how well your processes and people are performing.
The Manitou Elite Certification will help your team establish clearly defined goals with accurate metrics, so you can capitalize on the processes which yield the greatest results. This focus gives you a better insight on how your company is performing as a whole.

We’re There With You Through the Certification Process

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A Dedicated Resource

Our Manitou Elite Mentor will meet with you to determine your pain points and goals and create a customized plan based around your business.

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On-Site Review

Your Mentor will visit your business will visit your business to observe the operations directly, build a plan, and provide tactical training on subjects that support your company's goal of achieving the Manitou Elite Certification.

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Ongoing Assistance

Continue to work with your Manitou Elite Mentor for additional training, to discuss challenges, and identify new ideas for improvement.

See it in action

Let us show you how the Manitou Elite Certification can maximize your success