Over 10 million protected customers

Used by more than 600 monitoring centers

Over 36 years of experience

Since 1981, we have shaped the development of contemporary alarm monitoring by introducing faster and more sophisticated software innovations. With several Manitou product lines to choose from, this award-winning solution automates, manages, and maintains “One Point of Control” while increasing efficiencies, profitability, and security.


Advanced Products

We understand the importance of keeping up with new technologies and bringing innovative products to market. We provide our customers a wide portfolio of product integrations and revenue-generating services that give our customers a competitive advantage.


Outstanding Support

We recognize the value of partnership, and are committed to providing the highest quality installation, conversion, and support services. Our dedication to continuous and excellent service fosters a large and thriving user community.


A trusted industry leader

For more than three decades, Bold Technologies has shaped the development of contemporary alarm monitoring by introducing faster and more sophisticated software innovations. Bold’s award-winning software defines all aspects of the alarm automation industry.

Leadership Team

Rod Coles


Rod has been in the monitoring software industry for close to 30 years. He began his career developing software for companies in the United Kingdom. Rod came to the United States in 1999 to join Bold Technologies as Chief Architect and Partner. Throughout his tenure with Bold Technologies, Rod has been actively involved with the design and development of the entire Bold product line.

Matthew Narowski

Vice President of Operations

Matthew Narowski has been a member of the Bold Technologies team since June of 2005. Matt has managed several key departments during his tenure with Bold, and as Vice President, he provides direction for the Development, QA, Implementation, and Technical Support teams. Prior to joining Bold, Matt spent nearly a decade with an automation software company as well as co-owned and operated a dealer central station in Canada.

Tiffany Coles

Director of Corporate Outreach

Tiffany became a member of the Bold Technologies team in 2006. During her time with Bold, Tiffany has successfully worked across multiple departments to advocate for Bold customers and positively position the company. As Director of Corporate Outreach, Tiffany heads the Implementation, Training, and Data Conversion teams and works to ensure our customers can continue to expand and grow their operations.

Shaun Blair


Shaun Blair has been with Bold Technologies’ since 2007 and has 15 years of experience in the Alarm Automation industry. In 2015, he utilized his extensive hardware and software experience, to design and develop the UL-Listed, Manitou Cloud Services platform for Bold Technologies. Shaun has personally completed over 50 on-site Manitou installs and has conducted numerous training courses.

Matthew Naranjo


Matt Naranjo has been part of Bold’s business development team for nine years, and is now leading the department as the Director of Business Development. Matt’s dedication to helping customers upgrade to the Manitou platform has been essential in establishing our reputation for world class service. Before getting into the security industry, Matt ran the sales team for a Fortune 100 company for five years.

Toby Prescott

Director of Development

Toby joined Bold Technologies in 2014, working on cloud-based systems research. He now leads the Development and Quality Assurance teams. Toby received his master’s degree in Engineering Management while building a career focused on wireless communication products with a security emphasis. He has over 16 years of experience working with engineering, sales, and marketing to provide the best possible solution for any challenge.

Bold Technologies is Formed

Bold Technologies' founders create the BOLD alarm monitoring software package.

Manitou Is Launched

Bold Technologies introduces Manitou – a totally redesigned and revolutionary alarm monitoring software package.

The Bold MediaGateway Is Developed

Bold develops the Bold MediaGateway suite of products and changes how central stations monitor and respond to alarm signals.

Bold Opens International Office

Bold Technologies opens its first international office in Valencia, Spain.

Bold Acquires ABM Data Systems

Bold makes its first acquisition and integrates the Phoenix platform and supporting modules into the Bold line of products.

Manitou Cloud Services Is Launched

Bold moves into the cloud with a hosted automation service offering advanced technology and a state-of-the art data center.


Bold Technologies delivers exceptional support, innovative tools, advanced technology, and ultimate flexibility. Bold’s strength is founded on a commitment to constantly progress and provide cutting-edge solutions that give our customers a competitive advantage. We are committed to excellence and technological innovation.

Proud Partner

	Member of Microsoft, PPVAR, TMA, ESA
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November 14 - 15 //
New York City, NY