Cloud-Based Alarm Monitoring Software
Powerful Alarm Monitoring Package Hosted in a UL Certified Data Center
With Manitou Cloud Services, you have the full power of ManitouNEO with less cost and IT maintenance. When your alarm monitoring center is hosted “in the Cloud,” you no longer need servers, receivers, a PBX system, or alarm monitoring software at your facility because they are provided as part of the Manitou Cloud Services package.
All major hardware is hosted in Bold’s UL Listed Cloud data center, so all you need is Internet access, workstations, and desktop phones. You simply login to your ManitouNEO system via a secure internet connection to handle signals and alarms – your operators will not even see a difference.
Complete Alarm Monitoring
Manitou Cloud Services | Platform as a Service includes the ManitouNEO alarm monitoring software, PBX system, receivers, and PRI’s.
Redundant Data Centers
Bold’s data center in Colorado Springs, CO is a UL-Listed, SSAE 16 Type II, HIPPA compliant facility. We also have a second data center in Los Angeles, CA.
Multiple Cloud Options
We offer multiple Manitou Cloud Services packages, ranging from full PaaS to more basic Disaster Recovery options to meet new UL requirements.
To provide a stronger and more comprehensive hosted solution, Bold Group partnered with two industry-leading telecommunication companies, One-Tel and Communication Service Solutions.
Through these partnerships, inbound telephone calls are routed to an IP phone through a VPN connection. Alarm traffic is routed over four major telecom carriers, and received at two geographically diverse Point of Presence (POP) locations.
Through Bold’s partnerships with CSS and One-Tel, a central station utilizing Manitou Cloud Services will only require minimal infrastructure in their physical building and they are guaranteed the highest quality of service and protection.
Is Manitou Cloud Services Right for You?
Powered by Bold’s award-winning security automation software
Meets all new UL 827 and UL 1981 requirements
Technical support available 24 hours/day, 7 days/week
Includes free software updates and product upgrades for ManitouNEO
Includes servers, receivers, and enterprise-level PBX system
Includes operating system software and required database licenses
Supports many product integrations for new service and RMR opportunities
Enterprise-class IT infrastructure supported and maintained by Bold Group, CSS, and OneTel
Your Data Is Well Protected
Manitou Cloud Services resides in a fully-staffed, 24/7, SSAE 16 Type II, HIPAA compliant redundant data center. It is centrally located between the east and west coasts in the state of Colorado, and meets all of the UL requirements for power, telephony, receivers, HVAC, and fire suppression.
Bold’s data center is equipped with advance technology and hardware, a facility-wide UPS, automatic fire suppression, and multiple tier one internet carriers via BGP4. In addition, it features redundant cooling, HVAC, and generators, and a redundant network. Because the physical location also experiences an extremely low number of natural disasters, the Manitou Cloud Services is a safe and reliable location for your data to reside.
Bold has also added a second, fully-redundant data center in Los Angeles, California.
Alarm Monitoring and More
Manitou Cloud Services is unique in the security industry due to its extensive functionality. Virtually the entire ManitouNEO product line can be supported in our hosted environment, including TwoWayVoice, BoldTrak, BoldNet Neo, and the very popular UniversalConnector. Anything you can do with ManitouNEO on-premises software can also be managed through the Manitou Cloud Services platform for a fully incorporated solution.