Contact Management
Customer profiles in Navision CRM help you keep track of the changing needs of each customer. Contract, warranty and service information is immediately available so you can respond to customer needs quickly and exceed their expectations with highly personalized service.

Service Management
Navision CRM also helps you control costs. Pinpoint out-of-date, defective and expensive parts and service items in your inventory at a glance. More importantly, identify your most cost-effective parts and service items as well as the hidden costs that may be affecting your operations. You'll also have the tools to plan ahead and make good purchasing decisions because you know which orders need to be filled and when.

Sales Management
To stay competitive, you need to be able to find, attract and keep the right customers. With Navision CRM, you'll have a business tool that helps you evaluate and focus on those customers who are profitable. With accurate information on all your contacts, you can make better business decision about them. You'll have access to previous sales and future opportunities with each customer.

Marketing
Once you have a clear overview of your contacts, you can analyze future demands and plan accordingly. With Navision CRM, you'll be able to plan effective campaigns as well as one-to-one marketing and you'll have the means to measure the results. Conventional wisdon says holding on to an existing customer is cheaper than attracting a new one. With Navision CRM, you keep your customers 100% satisfied with superior service.

General Ledger
A fully integrated application area offering powerful options for reporting, summarizing and processing financial information

Sales & Recievables
The customization possibilities and integrated structure of Navision Financials transform ordinary accounts receivable into customer management tailored for maximum efficiency in your particular organization. You can speed up collection of receivables by automating every aspect of your customer relations.

Purchases & Payables
Providing a wealth of features to help maintain consistent and organized relationships with vendors. Purchases & Payables provides the overview and detailed control that you need in order to take advantage of potential vendor discounts and to avoid paying invoices too early or too late.

Inventory Control
The Inventory application area can be fully integrated with other application areas - providing comprehensive options for controlling inventory and minimizing stock. Inventory also offers facilities that cover the whole spectrum of inventory activity. For example, with support for day-to-day sales and purchasing operations with convenient data-viewing options using matrix tables. On a more strategic level, a wealth of management information can be obtained to help you run your business more effectively.

Payroll
Payroll provides you with the tools to manage your employee database as well as the payroll and tax information, and helps you run your business more effectively.

Job Costing
Automation of billing in Jobs prevents costs from going unbilled, and budgets and estimates allow you to make detailed costing plans and analyses of profitability.