You receive a Bypass (*B) or a Burg Bypass (BB) and the customer's activity log displays the zone description but the zone number received is actually the user number of the person who bypassed the zone. You need the users name to be displayed in the activity log instead of the zone description.
This situation can be resolved by adding a signal processing attribute to these event codes in Supervisor Workstation.
1. Open Supervisor Workstation
2. Go To:
- Maintenance
- Events
- Event Codes
3. Click Edit button
4. Scroll down to Event Code *B and click on it
5. Click on the three dots after - Signal Processing Attributes
6. Scroll down to 'U' and check the box. This makes a *B a user event
7. Follow the same steps for BB if necessary
8. Save the changes
Bill Fox
billf@boldgroup.com
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