" > Tip of the Week : OzVision and Windows 7 / Silverlight – Patrick Dench



Friday, May 18, 2012
Tip of the Week : OzVision and Windows 7 / Silverlight – Patrick Dench
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Tip of the Week : OzVision and Windows 7 / Silverlight – Patrick Dench

Posted in [Product Information], [Tips] By Kellee Hardy

Tip of the Week : OzVision and Windows 7 / Silverlight – Patrick Dench

OzVision and Windows 7
Windows 7 features more stringent default security settings than previous releases. These can wreak havoc on your ability to view OzVision videos through the Manitou client.  The problem is that Manitou attempts to copy the video out of the Manitou database and onto the local drive (C:\Program Files\Bold Technologies\Manitou\BinFiles).  However, Windows 7 will prevent this copy from occurring and as a result the video player will be unable to find the video file.
The simplest resolution to this problem is to give users full control of the BinFiles directory within the Manitou folder.  If the folder does not exist, simply create the folder and change the security permissions to allow the appropriate users/groups access to the folder.
After doing this you should again be able to view OzVision videos through the Manitou client.
 
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Silverlight: A 32-bit plug-in living in a 64-bit world
Microsoft’s Silverlight platform requires a 32-bit browser even when run on 64-bit machines.
We’ve had a few reports of anomalous behavior when running 64-bit Windows 7 and accessing a BoldNet page.  Reported results vary from continuously seeing a prompt to download and install Silverlight, to occasional IE crashes.  This can be avoided by running the 32-bit version of Internet Explorer.  When installing IE9 on a 64-bit machine, both the 64 and 32-bit versions are installed.
In order to run in 32-bit mode, make sure your IE shortcut points to the 32-bit executable.  This is installed to the C:\Program Files (x86)\Internet Explorer folder by default.
 
-Patrick Dench
 

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