As trainers we sometimes do not consider the important generational aspects of the students in our training classes. Below is a great reference to better understand how learners in your training classes approach work and their education.
"Traditional Generation members (born between 1922–1945) tend to:
• believe in conformity, authority and rules
• have a very defined sense of right and wrong
• be loyal, disciplined, logical, detail-oriented
• view an understanding of history as a way to plan for the future
• dislike conflict
• seek out technological advancements
• prefer hierarchical organizational structures
Baby boomers (born between 1946-1964) are drawn to:
• long hours at the office, including evenings and weekends
• building their career over the long term and loyalty to their employer
• viewing themselves and their career as one and the same
• commitment to quality and doing a good job
• “hanging tough” through difficult work situations and policies
• finding solutions to problems
• being in charge and respecting authority
Members of Generation X (born between 1965-1980) tend to:
• prefer high-quality end results over quantity
• set and meet goals and are very productive
• multitask
• balance work and life; like flexible working hours, job sharing
• see themselves as free agents and marketable commodities
• be comfortable with authority but not impressed with titles
• be technically competent
• value ethnic diversity
• love independence
Members of Generation Y (born between 1981-1994) tend to prefer:
• effecting change and making an impact
• expressing themselves rather than defining themselves through work
• multitasking all the time
• active involvement
• flexibility in work hours and appearance; a relaxed work environment
• teamwork
• on-the-job training
• getting everything immediately
• a balance of work and life" (Mitchell, 2005)
Mitchell, B (2005) Value Options, Achieve Solutions
I know that I have to consider these items when teaching training for Manitou. Some references will fall on deaf ears if the generation can't relate to it. Also, when preparing training it is vital to consider these differences when preparing materials. Yes, not everyone falls into their stereotype, but it is a good place to start!
Happy Training!