Monday, February 06, 2012
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Tip of the Week: Setting up Confirmed Alarms to System Handle and Initial alarm to generate an Email Response in 1.6.0 by Matt Narowski

  1.       Setup the confirmed alarm setup under the Country Setup -> country options for 2 signal confirmation and All Signals are immediately available (Regard ...

September Coffee with Manitou Video Now Available

The video from the September Coffee with Manitou session is now available.  This session demonstrated suggestions for helping to improve operator efficiency through the use of enhanced Action Pat ...

Generational Aspects of Adult Learners

As trainers we sometimes do not consider the important generational aspects of the students in our training classes.  Below is a great reference to better understand how learners in your training ...

Grief Involved with Change

 I had several conversations with people last week at our Users Conference where they were experiencing change within their organization and the challenges that ensued as a result.  That got ...

Action Pattern Enhancement - Include

After all of the positive feedback that we received from our recent Coffee with Manitou session (What’s New in Manitou 1.6.1?), we decided to do a series of blog posts highlighting some of the new and ...

Coffee with Manitou Video and PowerPoint Posted

Hi there everyone, I hope you were able to get some useful information out of yesterday's Coffee with Manitou session.  I just wanted to let you know that the video recording of the live session ...

Early registration ends this month!

Early Registration pricing for the 2011 Bold Users Conference is only available until March 31st!

Tip of the Week : Why won't the Virtual Operator pick up an Alarm? - Caryn Morgan

When a Temporary Comment is added to a Customer record, through an alarm or through standard data entry, the default behavior of the client is to check the "Show on Alarm" checkbox... 

Disaster Mode - Preparation is Key!

Please take a few moments out of your day to review this video and ensure that your Disaster Mode is setup in Manitou and that you are ready when Disaster, or Mother Nature, strikes!

Tip of the Week : Customer Count Report - Caryn Morgan

 If you want to run a Customer Count report for a series of accounts that have the same name...

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  1. Re: Tip of the Week : Manitou System Requirements - Jose Garundo

    Anyone have any trouble with 1.6 manitou client working on Windows 7 64bit machine?

    --chase

  2. Re: Tip of the Week : Manitou System Requirements - Jose Garundo

    Just FYI with respect to the SQL edition, if you get to SQL 2008 R2 the Express size limit jumps to ...

    --CM

  3. Re: Introducing Manitou 1.5.3. and a New Release Notes Process

    Keep up the good work.

    --chris

  4. Re: [Updated] Central Station Manager Course coming May 11

    When will you be having another course?

    --Kim

  5. Re: Patch release summaries

    Every time we speak to support we are told (more often than not) that the first thing we should do w...

    --Jon Shaw

  6. Re: Patch release summaries

    Hi Jon,As you may, or may not, know it is the policy of Bold Technologies to avoid disruption of the...

    --Jennifer Bruce

  7. Re: Patch release summaries

    About time we know about a patch before we find out we are something ridiculous like 15 patches behi...

    --JonBoy

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